Cancellation Policy

We have changed our cancellation policy in your favor till 30.04.2022!
The situation is difficult and we always try to do our best, we have decided...

IN THE EVENT OF LOCKDOWN OR SUBSTANTIATED GROUNDS RELATED TO COVID DEPOSIT WILL BE REFUNDED AT 100%.

In the event of cancellation until 16 days before your arrival in the hotel, the reservation is free of charges and the deposit will be completely refunded.
In the event of cancellation between 15 to 4 days before your arrival in the hotel, we will keep the deposit. It can be used for another booking at our hotels, Hotel AlpHoliday or Hotel Ariston, until 1 year from your cancellation, the time period is to be agreed upon availability.
In the event of cancellation between 3 to 2 days before your arrival in the hotel, you will be charged an amount of 50% of your stay.
In the event of cancellation 1 day prior to your arrival in the hotel, you will be charged an amount of 80% of your stay.
In the event of No Show you will be charged 100% of your stay.

At Hotel AlpHoliday and Hotel Ariston your holiday is safe thanks to travel insurance: ONLINE TRAVEL INSURANCE